Business Etiquette & Professionalism Workshop

Summary

This workshop examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:

• You met someone important and had no idea what to say or do?
• You spilled soup all over yourself at an important business event?
• You showed up at an important meeting under or overdressed?

This workshop will help your participants look and sound their best no matter what the situation.

Target Audience

This course will appeal to a wide range of audiences and is intended for anyone dealing with customers

Skills Gained

Upon completion of workshop participants will be able to:

• Review Business Etiquette and its role
• Learn Techniques for meeting People
• Explore Telephone and Electronic Etiquette
• Gain Tips for good Business Meeting Protocol and Multicultural Etiquette